Trainee Insurance Broker – Renewals Team - Ambitious Independent Broker

We’re offering a unique opportunity to become part of our successful Renewals Team. With full on-the-job training provided, you’ll develop a strong understanding of how to invite policy renewals, research the best schemes for our clients and identify opportunities to add real value. You’ll also gain insight into the industry’s processes and regulations, setting a solid foundation for your future. Once you’ve completed your probation, your career progression will accelerate with a fully funded and supported qualification through the Chartered Insurance Institute.

Key Objectives & Responsibilities will include:

• Confidently handle inbound calls, live chat, and emails delivering exceptional service with every interaction
• Proactively identify and recommend additional product lines that meet our clients’ evolving needs
• Support clients through the renewal journey, making the process smooth, clear, and stress-free
• Work closely with Underwriters and team members to secure the best outcomes for our clients
• Keep on top of daily responsibilities, ensuring full compliance with industry standards and internal processes

About you

Are you ready for a fresh challenge, working in a professional environment, are you a team player with a knack for innovation and collaboration? Can you see yourself confidently handle verbal and written communications at a business level?

We're looking for a positive and diligent person who believes in working hard and playing hard. If you're eager to learn, grow, and kickstart your insurance broking career we have the knowhow and team support for your growth.

You will have or be:

• Natural ability interacting with people
• Loves thinking outside the box and being part of a close-knit team
• Enthusiastic and optimist with an eye for detail
• Knowledge of using Microsoft office
• Loves reaching goals and going beyond expectations
• Math’s and English GCSE grade 5/C or above minimum
• Self-motivated and thrives under pressure

Rewards & Benefits:

• Competitive salary with profit share
• Auto-enrolment pension
• Enhanced sick pay
• 27 days holiday + all bank holidays
• Sponsorship for Cert CII qualifications and professional membership
• Monday to Friday working
• Office casual dress code (dress for the day)
• Established 22 years and an expanding company.
• Wellbeing and health initiatives
• Modern working environment
• Bike stores and showers at the office
• Acturis based trading platform

About Us:

We are Smart Insurance Services Limited operating as Coversure Insurance Services (Southampton), part of the franchised broking arm of The Jensten Group.

As a group, we control close to a £1bn GBP premium income and provide expert advice on business, professional and personal insurance always putting our customers first.

We have a friendly, client focused and modern office environment with an experienced team ready to support your career growth, you’ll thrive in an environment that values development and success.