Commercial Account Handler
Come Join the team at Coversure London East - as a Commercial Account Handler!
Are you an experienced and motivated Commercial Account Handler looking for a new opportunity in the insurance industry? Look no further! Coversure London East, part of the Jensten Group, is seeking a dynamic individual to join our team at their Stratford office.
About the Role: As a Commercial Account Handler, you will play a crucial role in managing our General Commercial Insurance book, focusing on renewals, retention, and new business.
Working closely with a team of 14, you'll report to the Team manager and collaborate with your peers. Key responsibilities include presenting insurance solutions, identifying cross-selling opportunities, and ensuring compliance with industry regulations.
Key Objectives & Responsibilities:
- Offer and present insurance solutions for renewals and new business.
- Foster team performance through regular communication and problem-solving.
- Identify cross-selling and up-selling opportunities to enhance client coverage.
- Achieve or exceed agreed volume of Quotes/Sales/Income from various marketing sources.
- Understand client business operations, risks, and approach to risk management.
- Ensure compliance with local procedures, customer service standards, and FCA regulations.
About You: As a valuable member of our team, you'll possess:
- Essential insurance background, particularly in Commercial.
- Relevant qualifications (e.g., Cert CII) or working towards them.
- Strong customer service skills with an excellent telephone manner.
- Drive and passion to learn and develop within the insurance industry.
- Previous experience working with insurers and clients.
- Ability to use initiative, multitask, and manage administrative tasks.
- Acturis systems knowledge and experience would be advantageous.
Rewards & Benefits: Join us and enjoy a supportive culture with a range of rewards and benefits, including:
- Competitive salary with annual pay reviews and bonus scheme.
- 28 days annual leave, inclusive of bank holidays
- Auto-enrolment into a generous pension scheme.
- Fully paid maternity, paternity, and adoption leave.
- Professional qualification study support.
- Holiday purchase scheme, allowing up to 5 additional days annually.
About Us: Coversure London East is part of Jensten Group, one of the UK's largest independent broking groups. Launched in February 1997, we've grown organically and through strategic acquisitions, placing over £7m GWP into the market. Join us and become part of a dynamic team committed to delivering insurance distribution excellence.
Why Join Us? At Coversure, we offer a unique blend of scale, ambition, and expertise. We value our people, culture, and entrepreneurial spirit, making us not only a leading independent broking group but one of the most exciting in the industry. If you're passionate about insurance and want to contribute to a fantastic workplace, apply now!
Grow with us and be part of a team dedicated to delivering insurance distribution excellence.
- Office location
- London East
- Locations
- London East
- Yearly salary
- £24,000 - £30,000
- Employment type
- Full-time

About Coversure
Coversure, operates the UK’s only insurance franchise model, with over 90 offices located throughout the UK. Primarily focussed on servicing local SMEs and property owners, the business arranges insurance solutions for more than 100,000 clients. Coversure is well known for its dedication to supporting clients with quality advice and a local service.
Commercial Account Handler
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